How Do We Improve Communication and Collaboration in Return-To-Work?

Monday, May 27, 2019 at 11:00 AM PT, 2:00 PM ET
Recorded in May 2019

Communication and collaboration between return to work (RTW) stakeholders are central to the process of return to work and have been identified as an untapped resource for improving RTW processes and outcomes. Yet, communication and collaboration remain a problematic aspect of RTW with employers, health care providers and insurers expressing various dissatisfactions with the process and activities of other actors. This webinar will focus on the barriers and facilitators of communication and collaboration during RTW and how we can improve the picture. 

You will learn:
  • The critical features of the communication and collaboration network involved in RTW.
  • How communication and collaboration fit into the stages of RTW (ideal and practice).
  • The barriers and facilitators of communication and collaboration during RTW.
  • Ways and means to improve communication and collaboration during RTW.
Take-home messages:
  • Communication and collaboration occur across a complex network of stakeholders with varying interests and agendas, situated in different systems, and through a range of media.
  • Improving communication and collaboration requires integration of stakeholder systems through media, but also recognition of a shared purpose and the importance of collective effort, perspective taking, and an integrated approach to determining RTW fit that accepts the inherent need for subjective and objective information.  

Comunication and collaboration

Hosted by

Fergal OHagan 01

​Fergal O'Hagan, PhD​

Senior Lecturer, Department of Psychology, Trent University, Canada
Dr. Fergal O'Hagan is currently a Senior Lecturer in the Department of Psychology at Trent University in Peterborough, Ontario. He completed a Ph.D. at the University of Toronto, and post-doctoral training focusing on work disability prevention. Before and during his doctoral training, Dr. O'Hagan practiced in the field of occupational rehabilitation holding progressive positions in public and private sector organizations. He has worked with a range of clinical populations developing, managing and evaluating occupational rehabilitation programs. His research examines individual adaptation to chronic health conditions with a specific focus on work functioning. He is a Registered Kinesiologist with the College of Kinesiologists of Ontario, consulting to Lifemark Health on occupational rehabilitation issues.​ As a co-investigator with On the Move, Dalia Gesualdi-Fecteau will be working with the policy research component.

Partially funded by

This program is pre-approved by the Vocational Rehabilitation Association of Canada (VRA Canada) for one hour training session.

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