I am a Work Wellness Institute member. When will I receive my certificates?
If you hold a membership with Work Wellness Institute, a certificate of completion will be sent to your email after meeting the requirements of the e-course or webinar.
Please note that a minimum 50-minute attendance is required to be eligible for a certificate of completion.
I am not a Work Wellness Institute member. How can I request my certificate?
If you would like to request a certificate as a non-member and have met the requirements, you can email [email protected] There is a $25 administration fee for non-members for which you will be invoiced. Please allow 5-10 business days after payment to receive your certificate.
Who is eligible for certificates?
You are eligible to receive a certificate if you fulfill the following.
- For live events and facilitated e-courses, you must attend at least 50 minutes including presentation and Q&A, as well as filling the required fields in the post-survey
- For self-paced e-courses, you must complete all required components including surveys
Notes:
- Work Wellness Institute Members receive free unlimited certificates automatically
- Non-members can request certificates by email at [email protected]. There is a $25 administration fee for non-members for which you will be invoiced. Please allow 5-10 business days after payment to receive your certificate.
How quickly can I expect a certificate to be delivered to me upon completion of the webinar?
After the completion of a course on e-campus, or a live webinar session, you will receive an automated certificate in less than 15 minutes.
If you do not receive your certificate, please check your spam folder before contacting us at [email protected]
Note: You are only eligible to receive a certificate if you fulfill the following.
- For live events and facilitated e-courses, you must attend at least 50 minutes including presentation and Q&A, as well as filling the required fields in the post-survey
- For self-paced e-courses, you must complete all required components including surveys
I received an email saying that I need to register as a member to obtain a certificate, but I am already a member.
This may be due to the mismatch of information during registration, please be consistent with names and email addresses when registering for webinars and/or creating your account on e-campus. Please contact us at [email protected] to investigate the error.
What courses can I take to receive certificates?
All courses and live events are accredited. Members receive free automated certificates. Non-members can request their certificates for a $25 administration fee by contacting us at [email protected].
How do I know which accrediting organization has pre-approved the course or webinar?
You will see an organization`s accreditation seal on the course or webinar webpage.
How can I receive an SHRM code?
SHRM codes are provided upon request. Please contact us at [email protected]
Note: If you are not a member you will need to purchase a certificate for a $25 administration fee.
Any other membership or certificate questions?
Please contact us at [email protected]
Our team will respond to your email within 2 business days.