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Published on octobre 27, 2022

I am a Work Wellness Institute member. When will I receive my certificates?

If you hold a membership with Work Wellness Institute, a certificate of completion will be sent to your email after meeting the requirements of the e-course or webinar.

Please note that a minimum 50-minute attendance is required to be eligible for a certificate of completion.

I am not a Work Wellness Institute member. How can I request my certificate?

If you would like to request a certificate as a non-member and have met the requirements, you can email [email protected] There is a $25 administration fee for non-members for which you will be invoiced. Please allow 5-10 business days after payment to receive your certificate.

Who is eligible for certificates?

You are eligible to receive a certificate if you fulfill the following.

  • For live events and facilitated e-courses, you must attend at least 50 minutes including presentation and Q&A, as well as filling the required fields in the post-survey
  • For self-paced e-courses, you must complete all required components including surveys

Notes:

  • Work Wellness Institute Members receive free unlimited certificates automatically
  • Non-members can request certificates by email at [email protected]. There is a $25 administration fee for non-members for which you will be invoiced. Please allow 5-10 business days after payment to receive your certificate.

How quickly can I expect a certificate to be delivered to me upon completion of the webinar? 

After the completion of a course on e-campus, or a live webinar session, you will receive an automated certificate in less than 15 minutes.

If you do not receive your certificate, please check your spam folder before contacting us at [email protected]

Note: You are only eligible to receive a certificate if you fulfill the following.

  • For live events and facilitated e-courses, you must attend at least 50 minutes including presentation and Q&A, as well as filling the required fields in the post-survey
  • For self-paced e-courses, you must complete all required components including surveys

I received an email saying that I need to register as a member to obtain a certificate, but I am already a member. 

This may be due to the mismatch of information during registration, please be consistent with names and email addresses when registering for webinars and/or creating your account on e-campus.  Please contact us at [email protected] to investigate the error.

What courses can I take to receive certificates? 

All courses and live events are accredited. Members receive free automated certificates. Non-members can request their certificates for a $25 administration fee by contacting us at [email protected].

How do I know which accrediting organization has pre-approved the course or webinar?

You will see an organization`s accreditation seal on the course or webinar webpage.

How can I receive an SHRM code?

SHRM codes are provided upon request. Please contact us at [email protected]

Note: If you are not a member you will need to purchase a certificate for a $25 administration fee.

 

Any other membership or certificate questions? 

Please contact us at [email protected]

Our team will respond to your email within 2 business days.

 

 

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