Accessible Workplaces During COVID-19

June 4th at 09:00 am PST / 12:00 pm EST

Due to the ongoing pandemic, we have become more aware of everyone’s needs, how our collective experiences have changed and how that has resulted in a broader appreciation for what is needed by any one individual. During this panel webinar our speakers will discuss the impact COIVD-19 has had on the workplace and what the future of work might look like as a result. This webinar aims to provide you and your workplace with tips on how to respond to the unique challenges the pandemic continues to present, guidance on how to request and make accommodations in the workplace for employees who need adaptations, how to effectively create and maintain accessible workplaces, as well as the opportunity to ask our expert panelists questions. 

Learning outcomes:

  • The impact COVID-19 has had on the workplace.
  • Tips for remote teams – how to get over the discomfort of working from home.
  •  Tips on how to stay current, leverage tech features and ensure accessibility.
  •   The opportunity of challenge – how to lead to an inclusive employment path and ensure that there is diversity and inclusion in the workforce so that everyone has the opportunity to achieve.
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Hosted by:



The Yang-Tan Institute is a research, training, and technical assistance center focusing on disability inclusion in employment, education, and community. Dr. Bruyère serves as Institute administrative and strategic leadership, and also as the PI/Co-PI of numerous research, dissemination, and technical assistance efforts focused on employment and disability policy and effective workplace practices for people with disabilities. She is currently the PI and Project Director of the National Policy, Research, and Technical Assistance Center on Employment of People with Disabilities funded by the U.S. Department of Labor Office of Disability Employment Policy. She is the author/co-author of three books and over 120 peer-reviewed articles and book chapters on workplace disability inclusion and related topics. Susanne is a Fellow in the American Psychological Association. Dr. Bruyère is a past president of the Division of Rehabilitation Psychology (22) of the American Psychological Association, the American Rehabilitation Counseling Association (ARCA), the National Council on Rehabilitation Education (NCRE), and past Board Chair of the Executive Board of the Global Applied Disability Research and Information Network on Employment and Training (GLADNET), and the Commission on Accreditation of Rehabilitation Facilities (CARF). Susanne earned her masters’ degrees in Rehabilitation Counseling (University of Southern California), Public Administration (Seattle University), and Adult Education (Seattle University), and her PhD in Rehabilitation Counseling Psychology from the University of Wisconsin-Madison. In her spare time, Susanne enjoys being outdoors in nature, hiking, and skiing. She is a certified rehabilitation counselor (CRC).
Jamie Burton


Jamie Burton is co- owner and VP of Dolphin Digital Technologies, currently seconded to CCRW as the Chief Business Development Officer. Dolphin is a communication technologies firm widely recognized for the use of technology to tackle social issues. Dolphin has led a fundamental transformation in the modes of work by developing a virtual work environment capable of wealth creation and social cohesion. Their transformative workplace facilitates innovation and the development of a unique approach to profitability; one which allows for social alignment and sustainable, collaborative solutions. Dolphin is the first business in Canada to develop and implement a barrier free hiring strategy for people with disabilities. Jamie Burton helped to design the virtual technical assessment solution (ViTAS) to identify and qualify skills in job candidates. Being able to facilitate unbiased skill assessment led to the recognition of untapped potential, talent mobility and analytic synthesis of career development. Recognizing the value of strategic hiring, Jamie determined to take the opportunity to drive change in business, and founded Dolphin Disabilities Mentoring Day in 2011, which has grown from one city location, to a National event including 20 cities in 5 provinces across Canada, and from four participating businesses to 159. Dolphin DMD has proven that mentoring establishes a shared learning experience which lends to the identification of essential & transferable skills and facilitates increased disability confidence. Jamie Burton has utilized her skills and connections as Dolphin’s Vice President, to establish a sound mentoring model which has now been shared as a responsible, sustainable and economic best practice. She has represented Canada on global stages, championing the business advantage of innovative hiring strategies and employment of people with disabilities, with a lens on technical innovation. Jamie has helped government and businesses develop employment strategy, policy, and best practices, and is currently a member of the Accessible Standards Canada, Technical Committee on Employment. Jamie has been awarded the BMO Celebrating Women- Innovation & Global Growth Award, Queen Elizabeth II Diamond Jubilee Medal, Lt. Gov. Community Volunteer Award, & Rogers Women of the Year-Entrepreneur.

Moderated by:



Maureen has been the President & CEO of CCRW since 2012. CCRW is the only national organization with the sole vision of equitable and meaningful employment for people with disabilities, in operation for over 40 years. Under Maureen’s leadership, CCRW has seen an increase in direct program service throughout Canada, as well as a more transparent, streamlining of understanding the business case of hiring a person with a disability. Maureen provides insight to employer engagement through CCRW best practices and proven results. Maureen has been very active in the cross-disability sector, currently focusing on employment issues. She has been involved with numerous committees and groups that increase awareness of and access for the disability sector and the Deaf community, including involvement with Civil Society on the UN Convention of Rights for Persons with Disabilities (CRPD) as the lead for employment for persons with disabilities – specifically Article 27; leadership with the Conference on Work and Disability in Canada; co-development and leadership of the pan-Canadian Strategy on Disability and Work; and as a Board member on the Accessibility Standards Canada. Maureen was appointed to the COVID-19 Disability Advisory Group (CDAG) during the COVID-19 pandemic and remains on the Minister Disability Advisory Group (MDAG). Maureen started her career in the Deaf community and is fluent in American Sign Language (ASL). Maureen lives in Thornhill with her two sons and her partner, Mike.

The Work Wellness Institute is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDC for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit

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