I am a Work Wellness Institute member. When will I receive my certificates?
If you hold a membership with Work Wellness Institute, a certificate of completion will be sent to your email after meeting the requirements of the e-course or webinar.
Please note that a minimum 50-minute attendance is required to be eligible for a certificate of completion.
I am not a Work Wellness Institute member. How can I request my certificate?
If you would like to request a certificate as a non-member and have met the requirements, you can email [email protected] There is a $25 administration fee for non-members for which you will be invoiced. Please allow 5-10 business days after payment to receive your certificate.
Who is eligible for certificates?
You are eligible to receive a certificate if you fulfill the following.
- For live events and facilitated e-courses, you must attend at least 50 minutes including presentation and Q&A, as well as filling the required fields in the post-survey
- For self-paced e-courses, you must complete all required components including surveys
Notes:
- Work Wellness Institute Members receive free unlimited certificates automatically
- Non-members can request certificates by email at [email protected]. There is a $25 administration fee for non-members for which you will be invoiced. Please allow 5-10 business days after payment to receive your certificate.
How quickly can I expect a certificate to be delivered to me upon completion of the webinar?
After the completion of a course on e-campus, or a live webinar session, you will receive an automated certificate in less than 15 minutes.
If you do not receive your certificate, please check your spam folder before contacting us at [email protected]
Note: You are only eligible to receive a certificate if you fulfill the following.
- For live events and facilitated e-courses, you must attend at least 50 minutes including presentation and Q&A, as well as filling the required fields in the post-survey
- For self-paced e-courses, you must complete all required components including surveys
I received an email saying that I need to register as a member to obtain a certificate, but I am already a member.
This may be due to the mismatch of information during registration, please be consistent with names and email addresses when registering for webinars and/or creating your account on e-campus. Please contact us at [email protected] to investigate the error.
What courses can I take to receive certificates?
All courses and live events are accredited. Members receive free automated certificates. Non-members can request their certificates for a $25 administration fee by contacting us at [email protected].
How do I know which accrediting organization has pre-approved the course or webinar?
You will see an organization`s accreditation seal on the course or webinar webpage.
How can I receive an SHRM code?
SHRM codes are provided upon request. Please contact us at [email protected]
Note: If you are not a member you will need to purchase a certificate for a $25 administration fee.
Any other membership or certificate questions?
Please contact us at [email protected]
Our team will respond to your email within 2 business days.
How do I become a member?
For individual and non-profit/corporate memberships, visit our membership page for registering with Work Wellness Institute and for information about membership benefits.
For organizational memberships, please contact us at [email protected].
What is the difference between all memberships?
- Individual memberships are directly affiliated to the Work Wellness Institute and include additional benefits and perks like voting rights at the Annual General Meeting.
- Non-profit/Corporate memberships are external Non-profit/Corporate organizations that have partnered with the Work Wellness Institute to have access to membership benefits for all its employees. This membership includes additional benefits and perks like voting rights at the Annual General Meeting (1 vote per organization).
- Organizational memberships are external organizations that have partnered with the Work Wellness Institute to have access to membership benefits for all its members.
Any other membership or certificate questions?
Please contact us at [email protected]
Our team will respond to your email within 2 business days.
What are record IDs and do I need it?
Record IDs are only for organizational and Non-profit/Corporate members. Record IDs have been sent by email from your organization. If you don’t have your record ID please contact your organization. You need to fill in the record ID field when you create your account on the Work Wellness Institute e-campus.
If you have not entered your record ID when you created your account at the Work Wellness Institute e-campus, please note that you need to update your user profile with your record ID to receive your certificate automatically.
Any other membership or certificate questions?
Please contact us at [email protected]
Our team will respond to your email within 2 business days.
