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Part 2: Best Practices for Disability Management in the Workplace

Diversity and Inclusion, Disability Management, Human Resources
Free 1.5-3hrs
This course provides an overview of the best practices of disability management and serves as an introduction to what a fulsome and productive disability management program looks like in an organization.

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By the end of this course, you’ll have the foundations you need to begin developing and using best practices in the workplace including resources and approaches. You can use this to improve your existing practices or as the starting point for developing a disability management system.

What You’ll Learn

If you participated in Part 1 of this series, you’ll remember navigating the basics of disability management. You identified how to understand disability management and you developed a plan for disability management in your workplace. You may recall some of the benefits of implementing effective disability management systems at work. You took a look at your own company’s practices to identify opportunities for improvement. In this program, you’ll take what you’ve learned and apply it to a fictional company as well as your own company. You’ve learned a lot but there’s always more to learn.


This program is designed for leaders, managers and employers who want to enhance their disability management systems. Disability management isn’t just for large entities – everyone can benefit.

Course structure

Information in this course is presented through animated videos. These videos follow a case study to explain key concepts and provide opportunities to reflect on your learning and encourage action steps to implement your learning in your organization.

This course is intended to take approximately 1.5 – 3 hours to complete. It is separated into modules and your progress is automatically saved, so feel free to complete at your own pace.


If you have been provided with a Record ID through your organization, please update your profile before enrolling in a course. In order for your certificate to be issued, your profile needs to be up-to-date prior to your enrollment.

If you are having any issues, please contact us here.


Learning Outcomes

Identify and use key terms and definitions
Define undue hardship associated with accommodation and make decisions about how your organization can support persons with disabilities
Manage episodic or short-term disabilities
Plan for return to work accommodations, including the role of health care professionals
Conduct a SWOT analysis
Collect data in the workplace and apply it to make decisions
Set and use SMART goals to improve disability management in the workplace
Develop an action plan and use project management frameworks to implement change
And implement best practices

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