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Improving Communication in the Workplace

Leadership, Psychosocial Factors
225 1hr
This course will focus on the effectiveness of evidence-based leadership communication methods and processes to mitigate psychosocial hazards in the workplace and influence organizational performance.

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Welcome to Improving Communication in the Workplace. This course will focus on the effectiveness of evidence-based leadership communication methods and processes to mitigate psychosocial hazards in the workplace and influence organizational performance.

The World Economic Forum’s Future of Jobs Report 2018 states, “Emotional intelligence, leadership and social influence as well as service orientation also see an outsized increase in demand relative to their current prominence.” This course focuses on equipping leaders with the core skills to connect and engage teams and individual team members.

Who is this course for?

This program is aimed at leaders and frontline managers seeking to build their capacity in effectively communicating with their team members and as a collective team to improve organizational productivity, engagement and trust.

Learning Outcomes

The importance of effective leadership communication
How to identify key barriers to effective leadership communication
Building a resource to connect with others using coaching questions
Which listening skills can be used to build rapport, trust and relationships
How to facilitate team communication and processes to ensure clarity of purpose, goals and roles

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FAQs

How can I receive a certificate for a course that I have attended?

If you hold a membership with Work Wellness Institute, a certificate of completion will be sent to your email after meeting the requirements of the course or lecture on demand. Please note that a minimum 50-minute attendance is required to be eligible for a certificate of completion.

What is the difference between Corporate membership & Individual membership?

Corporate memberships are Corporate organizations that have partnered with the Work Wellness Institute to have access to membership benefits for all its employees. This membership includes additional perks beyond the individual membership. Voting rights at the Annual General Meeting are 1 vote per organization.

For more information regarding the unique benefits of a corporate membership, please reach out to us at [email protected]

Individual memberships are directly affiliated with Work Wellness Institute and include voting rights at the Annual General Meeting. The list of individual membership benefits can be found at the top of the membership page membership page

Do you have any further inquiries regarding memberships or certifications?

Please contact us at [email protected] for further information.

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